Technical Support for REF TEK Products

REF TEK seismic equipment is used in every climatic extreme and proves reliable against the elements. REF TEK’s high resolution seismic recorders, high resolution strong motion recorders, broadband and accelerometer sensors, and software have been used in a variety of seismic and earthquake engineering applications including aftershock studies, structural monitoring, oil platform monitoring, and active source experiments.

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Request a Building Inspection

To schedule your system commissioning or annual system inspection, complete this form and send it at least 30 days before your deadline.

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Submit a Support Ticket

Have questions? Contact our support team for assistance. Support provided for REF TEK products & software including the 130S and Kestrel.

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Find a Calibration Sheet

To retrieve a copy of your sensor’s factory calibration sheet, enter the sensor Serial Number.

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Training Options

REF TEK Support Engineers are experienced at providing in house or onsite training for everyone from the private sector to scientific audiences. If you are interested in training, ask about training options.

REF TEK Repair & Service Centers are located in Canada, Germany, India and United States of America.